1. Information We Receive
- account information such as email address, display name, and authentication data;
- prompts, uploaded files, project data, generated results, and related metadata;
- subscription, Recharge, transaction, balance, and support information; and
- technical information such as device, browser, network, log, and service-usage data.
2. How We Use Information
- to create and secure accounts and authenticate users;
- to provide AI generation, storage, usage accounting, and support;
- to process subscriptions, Recharge purchases, taxes, and payment disputes;
- to detect fraud, abuse, security incidents, and policy violations;
- to maintain, troubleshoot, measure, and improve the Services; and
- to comply with legal obligations and enforce our agreements.
3. AI and Service Providers
To provide requested features, we may send relevant Inputs and technical information to third-party AI, hosting, storage, email, analytics, and payment providers. Those providers process information under their agreements with us and their applicable privacy terms.
Payment details are handled by the payment provider used at checkout. We receive information needed to confirm transactions, manage subscriptions, grant SharkCoin, and provide support.
4. Sharing and Disclosure
We may share information with service providers acting on our instructions, with professional advisers, when required by law, or when necessary to protect users, the platform, or the public. We may also disclose information in connection with a merger, acquisition, financing, restructuring, or sale of assets.
We do not sell account content as a standalone product. We may use aggregated or de-identified technical information for security, analytics, and service improvement where permitted by law.
5. Retention and Security
We retain information for as long as needed to provide the Services, maintain account and transaction records, resolve disputes, prevent abuse, and meet legal obligations. Retention periods may differ by data type and feature.
We use reasonable administrative, technical, and organizational safeguards. However, no online service, transmission, or storage system can be guaranteed to be completely secure.
6. Your Choices and Requests
Depending on your location, you may have rights to access, correct, delete, restrict, or export personal information, or to object to certain processing. Some information may need to be retained for security, fraud prevention, accounting, or legal reasons.
Submit privacy questions or requests through the support channel in your account. We may need to verify your identity before completing a request.
7. Cookies and Updates
We may use cookies, local storage, and similar technologies to keep users signed in, remember preferences, protect sessions, and understand service usage.
We may update this Notice when our Services or data practices change. The effective date at the top identifies the version currently published.